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Automate Customer Inquiries on Your Corporate Site

"What are your hours?" "Are you hiring?" "I need a quote." Let AI handle the repetitive inquiries so your team can focus on high-value work.

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The Challenge

Three challenges every corporate website faces. Invisible opportunity costs accumulate every single day.

Support Inquiries Drain Your Human Resources

"What are your business hours?" "Which areas do you serve?" "Do you have a price list?" Despite being clearly stated on your site, these same questions flood in daily. Admin staff and sales assistants spend hours replying one by one, pushing their real work aside. Form-based responses average a full business day, frustrating potential customers.

Losing Leads After Hours

B2B decision-makers often browse vendor websites evenings and weekends. When they visit your site to compare options and can't get answers until the next business day, the competitor who responds first wins the deal. Contact form submission rates hover around 3%. The other 97% of visitors leave without even asking their question.

No Way to Qualify Leads Upfront

Leads from your contact form are a mixed bag. Student research requests and competitor intelligence sit in the same inbox as high-intent prospects ready to sign. Your sales team applies equal effort to every lead, which means high-value opportunities get the same slow follow-up as dead-end inquiries.

How CraftChat Solves It

CraftChat delivers three critical capabilities for your corporate website.

1

FAQ Automation - Learn Your Entire Site and Answer Instantly

CraftChat automatically crawls every page on your corporate site - services, pricing, careers, investor relations, office locations - and builds an AI knowledge base. Ask "What services do you offer?" and it generates an accurate answer from your services page. Update a page, and it re-learns automatically. No more spending hours building and maintaining FAQ documents.

2

Automatic Lead Qualification - Prioritize High-Intent Prospects

CraftChat naturally gathers "budget range," "timeline," and "current pain points" during conversation. It automatically distinguishes between "We need a CRM solution by next month" and "I'm researching this for a school project." High-intent leads trigger instant notifications to your sales team for rapid follow-up. The analytics dashboard shows which questions are most common and which pages generate the most sales-ready inquiries.

3

After-Hours Coverage - Never Lose a Lead to a Competitor

Friday night, 10 PM. A prospect interested in your services asks "How long does implementation take?" CraftChat instantly responds: "Standard implementation takes about 2 weeks. We can customize based on your company's size and requirements." It then guides them to book a consultation. Monday morning, your sales team finds a meeting already on their calendar. CraftChat captures after-hours leads 24/7 that you were previously losing.

Sample Conversation

A sample conversation between a website visitor and CraftChat on a corporate site.

CraftChatOnline

I'd like to learn more about your IT consulting services. Do you work with specific industries?

Thanks for your interest! We serve a wide range of industries, with deep expertise in manufacturing, retail, finance, and healthcare. We're especially strong in manufacturing DX and retail e-commerce system builds. What industry are you in?

Manufacturing. We need to overhaul our inventory management system. Ideally we'd finalize our direction by next month.

Inventory management modernization for manufacturing - that's right in our wheelhouse. We've completed 12 manufacturing inventory DX projects in the past 3 years. How about a free 60-minute consultation to discuss your current challenges and map out the best approach? We can schedule as early as this week to meet your timeline.

That sounds great. Do you have any slots Thursday afternoon?

Thursday afternoon works. We have openings at 2:00 PM and 3:30 PM. I'll share a quick booking form - just pick the time that works best, and our consultant will send a confirmation email right away.

* CraftChat answers from your site content, naturally qualifies leads, and guides prospects to book a consultation

Expected Results

Expected outcomes when you deploy CraftChat on your corporate site.

-75%

Support Workload

AI handles 75% of routine questions, freeing staff for complex inquiries

+40%

Lead Capture Rate

Proactive chat engagement significantly increases form submission rates

24/7

Availability

Instant responses to visitor questions nights, weekends, and holidays

100%

Answer Consistency

Every response matches your brand voice. Zero inconsistency across interactions

Turn Your Corporate Site Into a 24/7 Sales Channel

Just install the WordPress plugin. Deploy in under 5 minutes. Start free with 50 responses per month.