Boost Your E-Commerce Revenue With AI Chat
Product questions, stock checks, sizing advice. Answer every pre-purchase question instantly, 24/7, and turn browsers into buyers.
Start for FreeThe Challenge
Three problems every e-commerce store faces. Ignore them, and you're leaving money on the table.
70% Cart Abandonment Rate
"How much is shipping?" "Does this color match the photo?" "When will it arrive?" When these last-minute questions go unanswered, 70% of shoppers abandon their carts. Email support takes 12 hours on average to respond. By then, the customer has already purchased from a competitor.
Lost Sales Outside Business Hours
Peak shopping hours are weekday evenings (9-11 PM) and weekends. But most support teams only work 9-to-5 on weekdays. This structural mismatch means your highest-intent shoppers get zero support. A customer browsing at 10 PM who wants to ask "Will this fit me in size M?" simply leaves when no one answers.
Repetitive Questions Drain Your Team
"Can I return this?" "Do you offer gift wrapping?" "How do I use a coupon?" 80% of inquiries are the same questions repeated over and over. You have an FAQ page, but customers never find it. Your small support team spends their day typing the same answers hundreds of times, leaving no bandwidth for complex issues or product improvements.
How CraftChat Solves It
CraftChat is an AI chatbot built specifically for WordPress and WooCommerce. Deploy in 5 minutes and see results on day one.
Auto-Learn Your Product Catalog - Zero Manual Setup
CraftChat automatically crawls your WooCommerce product data - names, prices, stock levels, variations, descriptions, and shipping rules - and stores it in its AI knowledge base. Add a new product? It re-learns automatically. Change a sale price? Instantly reflected. Your customers always get answers based on the latest data. No manual FAQ entry required.
Instant Answers at the Point of Purchase - Cut Cart Abandonment
When a shopper on your product page asks "I'm 5'7" - should I get M or L for this jacket?", CraftChat generates the best answer from your size charts and review data. Shipping calculations, stock checks, return policy explanations - it instantly provides the answers that push hesitant buyers toward checkout. Average response time: under 3 seconds.
24/7 Coverage - Never Miss a Sale
At 11 PM: "Can this arrive by tomorrow?" Sunday morning: "Do you offer gift wrapping?" CraftChat answers instantly, every time. The hours when your human team is offline are exactly when AI delivers the most value. Businesses using CraftChat see an average 32% increase in after-hours sales.
Sample Conversation
A realistic conversation between a shopper and CraftChat on a WooCommerce store.
I'm 5'5" - should I get S or M in the puffer jacket?
At 5'5", I'd recommend the M size. Our size chart shows S fits 5'1"-5'4" and M fits 5'3"-5'6". M will give you a comfortable, relaxed fit. If you prefer a more fitted look, S could also work.
Thanks! Is the navy M in stock? And can I get it by Friday?
Navy / M is in stock (4 remaining). Orders placed before midnight ship next business day. With standard shipping, Friday delivery is possible for most US addresses. Shipping is free on orders over $50 - this jacket is $89, so you're covered!
Free shipping too? I'm sold!
* CraftChat pulls real-time data from your WooCommerce product database to generate responses
Expected Results
Expected outcomes when you deploy CraftChat on your e-commerce store.
-15%
Cart Abandonment
Instant answers to pre-purchase questions reduce abandonment by an average of 15%
+32%
After-Hours Sales
AI-powered support during nights and weekends boosts off-hours revenue by 32%
-80%
Support Time Saved
Automated answers to routine questions free up 80% of your support team's time
3s
Avg. Response Time
Compared to 12-hour email response times, CraftChat replies in under 3 seconds
Give Your Store a 24/7 AI Sales Assistant
Just install the WooCommerce plugin. In under 5 minutes, CraftChat starts learning your product catalog. Try it free with 50 responses per month.