Everything You Need to Automate Customer Conversations

Purpose-built for WordPress & WooCommerce. Every feature designed to help you sell more and support better.

Feature 1

RAG Auto-Learning

CraftChat automatically crawls every page and product on your site, storing the data in a vector database. When new content is added, it re-learns automatically. No manual FAQ setup required.

Feature 2

WooCommerce Native Integration

Product names, prices, stock status, categories, variations, and shipping info — all pulled automatically. 'Is this in stock?' 'How much is shipping?' — answered instantly with real-time data.

Feature 3

6-Language Dashboard

Japanese, English, Chinese, Korean, Spanish, and French. Your team manages CraftChat in their own language — no more struggling with English-only interfaces.

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Feature 4

Analytics Dashboard

See what your visitors are asking, measure satisfaction rates, and identify peak hours — all in real-time. Make data-driven decisions to improve your site.

Feature 5

Custom Branding

Customize the chat widget's colors, icon, welcome message, and position. Business plan and above can remove CraftChat branding entirely.

Feature 6

Flat-Rate Pricing

No API overage fees. Ever. If you exceed your monthly response limit, responses simply pause. No surprise bills. Simple, predictable pricing you can count on.